LEGAL

Terms of Service

Effective 18 August 2026

These Terms of Service govern use of the website and services offered by Rubeam Ltd, operating as RubAI.

TERMS OF SERVICE
01

Information about Rubeam Ltd

LEGAL NAME
Rubeam Ltd
COMPANY NUMBER
16953566 (England and Wales)
ADDRESS
71-75 Shelton Street, London, WC2H 9JQ, England
PHONE
+386 41 417 314
TRADING NAME
RubAI
02

Acceptance of terms

By using our website or services, you agree to these Terms of Service. If you do not agree, please do not use our services. Where a separate written agreement (such as a service agreement, statement of work, or license agreement) exists between you and Rubeam Ltd, that agreement prevails over these Terms in case of conflict.

03

Services provided

Rubeam Ltd provides the following services under the name RubAI:

PROCESS ANALYSIS & AI ROADMAPPING (REDESIGN)

A structured diagnostic of a company's operations. We map workflows, interview the people running them, identify bottlenecks, and rank automation opportunities by cost and expected return. Deliverables include a written analysis, a prioritized opportunity matrix, and build specifications for selected use cases.

CUSTOM SYSTEM DEVELOPMENT (REBUILD)

Design, development, testing, deployment, and adoption support for custom software and AI systems built to an agreed specification. Engagements follow a project timeline with defined milestones, review meetings, and acceptance criteria agreed in writing before development begins.

AI TRAINING & ENABLEMENT (UPSKILL)

Training programs that build AI fluency in client teams: readiness assessment, role-based workshops conducted on the client's real work, documented playbooks, and follow-up sessions.

AI PLATFORM CONFIGURATION (CLAUDEMAX)

Configuration of third-party AI platforms (such as Anthropic's Claude) within a client's workflows: workspace setup, custom skills, routines, connectors, browser automations, and rollout support. These services depend on the client holding valid subscriptions with the relevant third-party provider; we are not responsible for changes to third-party platforms, pricing, or availability.

SOFTWARE REPLACEMENT & LICENSED PRODUCTS (INTERNALIZE)

Development of software products that replace a client's third-party subscriptions. Unless otherwise agreed in writing, such products are provided under a perpetual, non-exclusive, non-transferable license as described in section 6, together with data migration and transition support.

ON-PREMISES AI DEPLOYMENT (OWN)

Deployment of AI models and supporting systems on client-controlled infrastructure, including requirements mapping, model selection, installation, security configuration, and maintenance arrangements as agreed per engagement.

SOFTWARE PRODUCTS

We operate software products and platforms (including procurement, project documentation and related construction-industry applications) provided to clients under separate service or license agreements.

The specific scope, deliverables, timeline, and fees of each engagement are defined in the applicable proposal, statement of work, or agreement. We reserve the right to modify, suspend, or discontinue any part of the website or general services at any time; services under an active written agreement are governed by that agreement.

04

User responsibilities

By using our services you agree to:

  • provide accurate and up-to-date information when required;
  • hold the necessary rights to any data, documents, or materials you provide to us for processing;
  • use the services only for lawful purposes;
  • not copy, modify, distribute, reverse engineer, or misuse our software, content, or systems beyond what is expressly licensed; and
  • comply with all applicable laws and regulations.
05

Payments and refunds

Where services involve fees, the following applies unless otherwise agreed in writing:

PAYMENT METHOD
Invoice
BILLING FREQUENCY
Custom — varies by engagement
PAYMENT TERMS
Due upon receipt, unless otherwise stated on the invoice
REFUND POLICY
No refunds

Project fees, license fees, and billing schedules are agreed per proposal or contract. All fees are due according to the agreement or invoice you accept. Work may be suspended on overdue accounts. By submitting payment information, you authorise Rubeam Ltd to process payments as described.

06

Intellectual property and licenses

All software, materials, methodologies, frameworks, content, and trademarks made available through the services are and remain the exclusive property of Rubeam Ltd or its licensors, including software developed in the course of an engagement, unless expressly agreed otherwise in writing.

Where an engagement includes delivered software, the client receives a perpetual, non-exclusive, non-transferable license to use that software for its internal business purposes, unless the applicable agreement provides otherwise. The client retains full ownership of its own data, documents, and business information processed by or stored in the software.

Rubeam Ltd may use general know-how, techniques, and non-client-specific components developed during engagements in its other products and services. Nothing in these Terms transfers ownership of either party's pre-existing intellectual property.

Deliverables of analysis and training engagements (reports, specifications, playbooks) may be used freely by the client for internal purposes, including engaging third parties to implement them.

07

Confidentiality

Each party agrees to keep confidential any non-public business, technical, or financial information received from the other party in connection with the services, and to use it only for purposes of the engagement. This obligation survives termination. Specific confidentiality terms in a signed agreement or NDA prevail over this section.

08

Termination

Rubeam Ltd may suspend or terminate your access to the website or services at any time, with or without notice, if you breach these Terms or if continued access may cause harm to Rubeam Ltd or other users. Termination of services under an active written agreement is governed by that agreement. Upon termination, rights granted under these Terms cease except where they naturally survive (such as payment obligations, licenses expressly stated to be perpetual, confidentiality, and intellectual property provisions).

09

Limitation of liability

To the maximum extent permitted by law, Rubeam Ltd will not be liable for any indirect, incidental, consequential, or punitive damages, including loss of profits, data, or revenue, arising from your use of the services. Outputs of AI systems may contain errors; responsibility for reviewing and approving business decisions based on such outputs remains with the client. In any case, Rubeam Ltd's total liability shall not exceed the amount you paid to Rubeam Ltd in the twelve (12) months preceding the claim.

Nothing in these Terms excludes or limits liability that cannot be excluded under applicable law, including liability for death or personal injury caused by negligence, or for fraud.

10

Indemnification

You agree to indemnify and hold harmless Rubeam Ltd, its affiliates, directors, and employees from claims, damages, or expenses arising from your misuse of the services, your breach of these Terms, or data or materials you provide without the necessary rights, to the extent permitted by law.

11

Governing law and jurisdiction

These Terms are governed by the laws of England and Wales. Any disputes arising under or in connection with these Terms shall be subject to the exclusive jurisdiction of the courts of England and Wales.

12

Contact

For questions about these Terms:

  • Email: domen@rub-ai.com
  • Phone: +386 41 417 314
  • Address: 71-75 Shelton Street, London, WC2H 9JQ, England